Returns & Refunds - Ultimate Outdoor Gear - Veniscasa Ltd

Refund Policy for Digital Goods - No Refunds Unless Stated in Writing

This Refund Policy applies to all digital goods, products, courses, and materials offered by Ultimate Outdoor Gear - Veniscasa Ltd ("we," "us," "our"). By accessing or purchasing our digital goods, you agree to be bound by this Refund Policy.

Digital Goods

1.1. Definition: Digital goods refer to any downloadable or access-controlled products, including but not limited to digital courses, e-books, software, templates, and online resources.

1.2. No Refund Policy: Unless explicitly stated otherwise in writing, we do not offer refunds for any digital goods purchased through our website or other platforms.

Refund Exceptions

2.1. Express Written Guarantee: In cases where we have provided an express written guarantee of a refund or satisfaction guarantee, the terms and conditions of that specific guarantee will apply, and refunds will be issued in accordance with the guarantee.

2.2. Technical Issues: If you experience technical difficulties or issues related to accessing or using our digital goods, please contact our customer support team, and we will make reasonable efforts to assist you and resolve the problem.

Contact Us

If you have any questions, concerns, or inquiries regarding this Refund Policy or the eligibility for a refund under any specific guarantee, please contact us at:

Ultimate Outdoor Gear - Veniscasa Ltd

Please note that this Refund Policy is subject to change without notice. It is your responsibility to review this policy periodically to stay informed of any updates.

By accessing or purchasing our digital goods, you acknowledge that you have read, understood, and agreed to this Refund Policy, including its terms and conditions.